Visitors to the Sparknow 'story tent' at the Swiss Agency for Development and Cooperation's knowledge fair added their stories to a scrapbook. It acted as a living record of key participant memories.

case studies

Where possible we like to engage others in the work we do because we believe that people are facing similar challenges. The case studies presented here contain insights that may prove useful. In exchange we invite you to share your own stories and observations with us.

'A Meeting of Hearts and Minds': Swiss Agency for Development and Co-operation, Gender unit
Written by Stephanie Colton, Carol Russell, Victoria Ward. Agreed with Maya Tissafi, June 2004.
published 9th November, 2004

'A Truly Unique Institution': [Summary]
Creating a Strategic Framework for Knowledge Management at the Islamic Development Bank i
Written by Sandra Higgison. Agreed with Dr. Abdelaziz Mustafa, July 2006.
published 19th September, 2006

'A Truly Unique Institution': [Extended case study]
Creating a Strategic Framework for Knowledge Management at the Islamic Development Bank i
Written by Sandra Higgison. Agreed with Dr. Abdelaziz Mustafa, July 2006.
published 19th September, 2006

'Capturing Experiential Learning to Inform New Ways of Team Working: the Caversham Integrated Care Project'
Written by Fiona Incledon and Emma Malcom. Agreed with Dr. Stephen Amiel, April 2004.
published 8th November, 2004

'Designing for Integration': Kentish Town Health Centre
Written by Chris Rowan, Fiona Incledon, Stephanie Colton and Neil Nokes. Agreed with Dr Roy McGregor January 2004.
published 15th April, 2004

'From Collection to Connection: the Countryside Agency Resource Centre'
Written by Chris Rowan and Pia McKerron and agreed with Barney Smith, October 2003.
published 18th June, 2004

'From Conversation to Action and Back Again': a Change Management Programme for a Large Government Agency
Written by Johnny Harben, Penny Jackson and Victoria Ward. Agreed with client, November 2003.
published 7th April, 2004

'Liberating Librarians': Health Libraries and Information Network (HeLIN)
Written by Stephanie Colton, Neil Nokes and Sue Smithson. Agreed with Anne Brice, NeLH and Dr. Judy Palmer, Keeper of Scientific Books at the Radcliffe Science Library, August 2003.
published 15th April, 2004

'LIFTing the Lid': Finsbury Health Centre
Written by Fiona Incledon, Emma Malcolm, Neil Nokes and Stephanie Colton and Agreed with Sarah Raymond and Nela Willis, November 2003
published 15th April, 2004

'Mass migration: The BBC story'
Written by Stephanie Colton, Neil Nokes, Chris Rowan and Victoria Ward. Agreed with the BBC June 2004.
published 17th June, 2004

'People and Patterns': A Global Financial Institution’s Communications Working Party
Written by Aidan Prior and Victoria Ward. Agreed with client, November 2003
published 7th April, 2004

'Persuading People to Use the DTI's EDRM System'
Written by Sparknow team and the DTI. Agreed Feburary 2006.
published 6th February, 2006

'Rewarding the Tellers: the Stories for Sustainability partners' story competition, Swiss Agency for Development and Co-operation, Evaluation and Controlling unit'
Written by Stephanie Colton and Victoria Ward with Peter Meier from the SDC. Agreed October 2004.
published 8th November, 2004

'Tales from a Bedouin tent': Experiencing the power of storytelling at the Swiss Agency for Development and Cooperation’s ‘Dare to Share’ Knowledge Fair
Written by Stephanie Colton, Carol Russell and Victoria Ward. Agreed by Manuel Flury at SDC, October 2004.
published 8th November, 2004

'Talk, don't tick': Stoke Mandeville Hospital
Written by Fiona Incledon, Emma Malcolm, Neil Nokes, Stephanie Colton. Agreed with Jennie Kelson and Sheryl Knight at Stoke Mandeville, November 2003.
published 7th April, 2004

'Under the Palaver Tree: the Story of an Ongoing Partnership with the Swiss Agency for Development and Co-operation'
Written by Stephanie Colton, Paul Corney, Carol Russell and Victoria Ward. Agreed with Manuel Flury, April 2004. [NOTE: This case study focuses on the first part of our engagement. Each "pilot" project undertaken will be documented and published separately.]
published 29th June, 2004

Risk and Discovery: Uncovering Good Practice at the London Regional Office of the National Health Service
published 28th January, 2005